Request Copies of Your Medical Records

Our medical records department maintains a complete record of your care and treatment. These records are strictly confidential, and only authorized personnel have access to them. HealthPort provides copy services for HCA hospitals and copies of your health records will be provided upon your written request and for a reasonable fee per state law.

You may request to inspect your records, ask for a paper copy of your records or have your medical records delivered in electronic media format such as USB drive, CD, DVD or email.

View and Print the Authorization Form

Medical Records for Your Physician

To ask for a copy of your medical records for another physician:

  • Fill out an Authorization Form – ensure all grayed out portions get filled out
  • Specify the name of the physician, his/her address, phone and fax number
  • Mail or fax with a copy of a valid state issued photo ID
  • If you are the patient’s representative (i.e., with a medical power of attorney) you must provide documentation indicating such, as well as a valid photo ID
  • Records are forwarded directly to the physician
  • No fee is charged for records forwarded directly to a physician

Personal Request for Your Patient Records

To request a copy of your medical records for personal use:

  • Fill out an Authorization Form – ensure all grayed out portions are completed
  • Mail or fax with a copy of a valid state issued photo ID
  • If you are the patient’s representative (i.e., with a medical power of attorney) you must provide documentation indicating such, as well as a valid photo ID (You will be contacted by Healthport and further information may be required)
  • There is a charge for personal copies of the medical records of 25 cents per page
  • Healthport will contact you with an invoice for payment and expected processing timeframe
  • After payment, your records will be mailed to you

Payment Information

Healthport charges a fee of 25 cents per page for personal copies of your medical records.

  • Please remit payment by check or credit card; cash cannot be accepted.
  • Checks should be made out to HealthPort.

Once your request has been sent, it should take between 7 to 10 days for you to receive the copies of your records.

For any questions, please contact Healthport:

Healthport
8101 W. Sam Houston Parkway South
Suite 100
Houston, TX 77072
Phone: (855) 519-9682
Fax: (855) 519-9683
Hours of Operation: Mon - Fri: 8:00am - 5:00pm